Digitizing the Field: High-Volume Ticketing at Enterprise Scale

Paper field tickets don’t just slow operations. They create invoice delays, manual work and unnecessary spend leakage.  

Hear directly from Devon Energy as they share how they digitized field ticketing and connected it to their OpenInvoice® workflows, preventing $120M+ in spend leakage, saving 48,000 manual hours (23+ FTEs) annually, and increasing spend under management to 74% while surpassing best-in-class invoice automation benchmarks.  

What you’ll learn: 

• The alternative solution Devon tried first, and why they ultimately chose Enverus OpenTicket®
• How Devon deployed OpenTicket® across five business units simultaneously, onboarding hundreds of approvers and vendors in under two months
• The governance model and performance metrics they use to manage 60,000 field tickets each month at scale
• Where Devon sees the operation going next

If field operations and invoice automation aren’t fully connected in your organization, this session shows what’s possible when they are — and what it takes to get there.